Refund Policy

Overview

APIMaster.ai is an independent API aggregation platform offering unified billing and usage management for developer API access. This policy explains how we handle billing disputes and refund requests for prepaid account balance and related charges.

Refund Eligibility

• Duplicate charges or billing errors verified by our records may be refunded in full or in part.
• Unused prepaid balance may be eligible for refund on a case-by-case basis, subject to payment processor rules and applicable law.
• Usage-based charges for API calls that were successfully delivered are generally non-refundable.

Wohin die Rückerstattung geht

Nach der Genehmigung erstatten wir den Betrag für die ursprüngliche Zahlungstransaktion. Das Geld wird über die ursprüngliche Zahlungsmethode auf die dafür verwendete Karte oder das Zahlungskonto zurückgebucht. Die Dauer bis zur Gutschrift hängt vom Zahlungsanbieter und der kartenausgebenden Bank ab.

How to Request a Refund

Include your account email, transaction date, amount, and a brief description of the issue. We review requests within 1–2 business days and respond by email.