Seedance Output Video Sensitive Content: Failed Tasks, Retries and Refunds

Recognize an output-video rejection

OutputVideoSensitiveContentDetected
The request failed because the output video may contain sensitive information.

This points to review of the generated video, rather than just the text or uploaded image. A clean-looking input does not guarantee an accepted output. The response does not reveal the exact flagged frame, prove that a complete deliverable is stored, or establish a specific false-positive rate.

If the suffix is .PolicyViolation and the message mentions copyright restrictions, use the copyright guide. If it names output audio, inspect the audio branch instead of calling it a video-image problem.

Why submission succeeds but video generation fails

An asynchronous creation response means a task was submitted, not that all generation and review stages passed. Your app should show the final task state rather than leaving a submitted job labeled "success."

For an APIMaster task, retrieve its status using the original public task ID:

curl 'https://apimaster.ai/v1/videos/task_example' \
  -H 'Authorization: Bearer YOUR_API_KEY'

Read top-level status and error; the compatibility endpoint can use data.status and data.error. HTTP 200 describes a successful query, not necessarily a successful task. A schematic failed response looks like this:

{
  "id": "task_example",
  "status": "failed",
  "error": {
    "code": "OutputVideoSensitiveContentDetected",
    "message": "The request failed because the output video may contain sensitive information."
  }
}

Actual response fields can vary. Preserve the returned error rather than requiring this exact envelope. Download only from a confirmed completed task with its returned result location; there is no promised public URL for a rejected output.

What should I change before another generation?

Review the entire creative brief and reference media together. Ask whether the requested motion or scene produces content outside the provider's rules, or whether an application added unintended instructions. Make the intended legitimate action explicit and remove unsupported requests. When the creative goal is valid but the reason is unclear, ask for review with the original task ID.

Do not invent a particular flagged frame when you cannot view the rejected output. Avoid treating a broad moderation message as proof that one specific word caused it. Changing a seed, removing names or buying another route does not establish that the content issue has been resolved.

Repeatedly polling the failed task will not generate a different result. Repeated new submissions can also waste time and create more billing records without improving the diagnosis. Keep a record of the change you are testing and its actual outcome.

Does APIMaster refund a failed Seedance video?

Current Seedance billing documentation says confirmed provider-task failures trigger a full generation refund. Verify the receipt rather than assuming the first debit row is the final charge:

curl 'https://apimaster.ai/v1/videos/task_example/billing' \
  -H 'Authorization: Bearer YOUR_API_KEY'

Receipt state	What it tells you	What to do
pending	Financial processing is not final	Retain the task and check later; escalate an unresolved receipt
refunded	Refund has finalized	Confirm refunded_amount and zero net_amount for a full refund
settled	Charge has finalized	Compare the final amount with task outcome; ask support about any discrepancy
HTTP 404	No accessible receipt was returned	Check account/task identity and whether it is a historical task; do not infer zero cost

Task completion and settlement are separate. The receipt endpoint is read-only: querying it does not launch generation or issue another refund. These APIMaster generation rules do not establish another platform's billing policy or cover every independent asset-service fee.

Timeout or missing task: a different recovery problem

A confirmed output failure is different from losing the creation response. If a POST times out, the provider may still have accepted it. For a supported originally keyed submission, recover its saved receipt; do not submit a fresh job just because your browser stopped waiting.

For a confirmed failed task, any corrected replacement is a new generation with a new identity. For uncertain acceptance, reconcile the original attempt first. Keep the original account, API base, payload and key for recovery. A refund or missing task alone does not prove that an uncertain upstream attempt cannot still run.

Use Seedance with visible pricing and task receipts

Check Seedance 2.5 pricing, or compare Fast and Mini for a different budget. Then register, create an API key, and use https://apimaster.ai/v1 with the exact model ID, such as seedance-2.5. Read the generation API guide before submitting a paid request.

For a supported request, obtain a non-binding quote before generation and keep the resulting task ID for status and settlement checks. Switching platforms or paying less does not guarantee moderation approval.

Sources and scope

Error meanings were checked against the official ModelArk error catalog on 2026-11-11 and redacted operational error messages. Positions are normalized to content[n]; request IDs and private media are omitted. Examples illustrate response handling, not a new paid generation test. Provider wording, supported assets and billing rules can differ. APIMaster procedures follow its linked current documentation.

Different error? Open the Seedance error index.

FAQ

Can I download the video that moderation rejected?

There is no guaranteed downloadable result for a failed reviewed task. Use the result location returned for a confirmed completed task, rather than constructing a hidden output URL.

Does turning audio off fix an output-video error?

It is not a diagnosis of the video error. If the actual code names output audio and the project does not require generated sound, a supported audio-off option changes that workflow. Video review still applies.

What should a support ticket include?

The original task/submission ID, model, UTC time, full redacted output error, intended legitimate scene and billing-receipt state. Never include the API key or private access links in a public report.